Media Hub


Do you need a Ticketmaster Boilerplate?

Ticketmaster is the world’s largest ticket marketplace and the global market leader in live event ticketing products and services. Through official partnerships with thousands of venues, artists, sports teams, festivals, performing arts centres and theatres, Ticketmaster processes 500 million tickets per year across 30+ different countries. Ticketmaster is a part of Live Nation Entertainment (NYSE: LYV).

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Who sets the ticket price?

The event organizer sets the ticket price.

How much money does Ticketmaster make from a ticket?

Ticketmaster doesn’t keep anything from the cost of a standard ticket, instead we take a proportion of the added fees to cover the cost of running our business. We use this revenue to provide fans with the very best experience when buying tickets and getting into the show.

What do booking fees cover?

These fees simply cover the cost of processing a booking from start to finish – the only revenue we generate – including:

Retail distribution (websites, call center and customer service)

Payment processing

Technology solutions (scanning you in at the venue)

Ticket fulfillment (printing, packing and distributing tickets)

Can you tell me how many tickets have been sold for an event?

No, please reach out to the event organizer directly.

I have an issue with my tickets, can the press office help?

The press team does not handle any ticketing enquiries, please reach out to your local customer service team who will be able to assist you.

Can Ticketmaster get me media access to an event?

No, please reach out to the event organizer directly.

Media Contacts

Asia Pacific


Latin America

North America

Press Releases

Ticketmaster partners with UK Festival Awards 2023

After a phenomenal summer of festivals, Ticketmaster is thrilled to announce its role as the Official Ticketing Partner for the prestigious UK Festival Awards 2023. Set to take place on December 5 at Manchester's Escape to Freight Island, this year's awards promise to be a celebration like no ...

SafeTix™: The Game-Changer in Digital Ticketing

Since its original launch in 2019, Ticketmaster’s SafeTix™ technology has been the industry leader in digital ticketing for North America. Now, as SafeTix expands globally, we are seeing the same incredible impact on venue operations across the United Kingdom –  a seamless end-to-end ...

The success of Download Festival 2023: An interview with Andy Copping

We caught up with Andy Copping, the Executive President of Touring (UK) at Live Nation, to delve into the remarkable success of Download Festival 2023. With its 20th anniversary celebration and a stellar line-up of bands, the festival sold out more than a month before the festival began. So, ...

Ticketmaster Attractions continues to expand as Phantom Peak comes on board

As part of the growth of Ticketmaster Attractions, Ticketmaster is delighted to announce an exciting new partnership with Phantom Peak, a fully immersive open world experience that promises adventure and intrigue around every corner. Phantom Peak will be utilising Ticketmaster's Universe ...