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Press Releases

Fans can now discover tickets through Snapchat

Searching for tickets just got a whole lot easier, all thanks to our partnership with Snapchat. Music fans can now find their favourite shows via ‘Ticketmatcher’ Mini where they will be matched with upcoming shows based on their favourite music genres. From there, they can browse events by ...

The Natural History Museum Ice Rink’s final season is a record breaker

The Natural History Museum (NHM) Ice Rink welcomed a record number of skaters to its last ever season at the iconic South Kensington site. Over 295,000 people took to the ice from October through to January to make the most of the festive season, filling up to 14 timeslots a day across the 12 ...

FAQs

Do you need a Ticketmaster Boilerplate?

Ticketmaster is the world’s largest ticket marketplace and the global market leader in live event ticketing products and services. Through official partnerships with thousands of venues, artists, sports teams, festivals, performing arts centres and theatres, Ticketmaster processes 500 million tickets per year across 30+ different countries. Ticketmaster is a part of Live Nation Entertainment (NYSE: LYV).

Are you looking for Brand Assets?

Who sets the ticket price?

The event organizer sets the ticket price.

How much money does Ticketmaster make from a ticket?

Ticketmaster doesn’t keep anything from the cost of a standard ticket, instead we take a proportion of the added fees to cover the cost of running our business. We use this revenue to provide fans with the very best experience when buying tickets and getting into the show.

What do booking fees cover?

These fees simply cover the cost of processing a booking from start to finish – the only revenue we generate – including:

Retail distribution (websites, call center and customer service)

Payment processing

Technology solutions (scanning you in at the venue)

Ticket fulfillment (printing, packing and distributing tickets)

Can you tell me how many tickets have been sold for an event?

No, please reach out to the event organizer directly.

I have an issue with my tickets, can the press office help?

The press team does not handle any ticketing enquiries, please reach out to your local customer service team who will be able to assist you.

Can Ticketmaster get me media access to an event?

No, please reach out to the event organizer directly.

Media Contacts

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