Media Hub

FAQs

Do you need a Ticketmaster Boilerplate?

Ticketmaster is the world’s largest ticket marketplace and the global market leader in live event ticketing products and services. Through official partnerships with thousands of venues, artists, sports teams, festivals, performing arts centres and theatres, Ticketmaster processes 500 million tickets per year across 30+ different countries. Ticketmaster is a part of Live Nation Entertainment (NYSE: LYV).

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Who sets the ticket price?

The event organizer sets the ticket price.

How much money does Ticketmaster make from a ticket?

Ticketmaster doesn’t keep anything from the cost of a standard ticket, instead we take a proportion of the added fees to cover the cost of running our business. We use this revenue to provide fans with the very best experience when buying tickets and getting into the show.

What do booking fees cover?

These fees simply cover the cost of processing a booking from start to finish – the only revenue we generate – including:

Retail distribution (websites, call center and customer service)

Payment processing

Technology solutions (scanning you in at the venue)

Ticket fulfillment (printing, packing and distributing tickets)

Can you tell me how many tickets have been sold for an event?

No, please reach out to the event organizer directly.

I have an issue with my tickets, can the press office help?

The press team does not handle any ticketing enquiries, please reach out to your local customer service team who will be able to assist you.

Can Ticketmaster get me media access to an event?

No, please reach out to the event organizer directly.

Media Contacts

Asia Pacific

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Press Releases

Your Partner in Touring Exhibits & Experiences

Ticketmaster Attractions is our latest business solution, offering industry-leading technology and service tailored to the needs of immersive event producers, exhibit operators, promoters and agencies.  Supporting one of the fastest growing segments in live entertainment, Ticketmaster ...

Expand your Gen Z reach with Student Beans

Ticketmaster has partnered with leading student loyalty network Student Beans to give clients the opportunity to promote dedicated ticket offers to millions of verified students across the UK. Gen Z students are digitally connected, financially savvy, and increasingly expect to receive ...

Platinum Party At The Palace gathers great demand in first week

Hundreds of thousands of people have visited Ticketmaster over the past week to enter the ballot for the Platinum Party At The Palace, a special event which will form part of Her Majesty The Queen’s Platinum Jubilee Celebrations on 4 June 2022. The ballot opened at 7am last Thursday ...

Fans can now discover tickets through Snapchat

Searching for tickets just got a whole lot easier, all thanks to our partnership with Snapchat. Music fans can now find their favourite shows via ‘Ticketmatcher’ Mini where they will be matched with upcoming shows based on their favourite music genres. From there, they can browse events by ...

The Natural History Museum Ice Rink’s final season is a record breaker

The Natural History Museum (NHM) Ice Rink welcomed a record number of skaters to its last ever season at the iconic South Kensington site. Over 295,000 people took to the ice from October through to January to make the most of the festive season, filling up to 14 timeslots a day across the 12 ...

Ticketmaster reveal their ‘Breakthrough 2022’ list

Now that we’ve firmly returned to live, Ticketmaster have revealed their curated list of ten breakthrough artists set to make it big this year. Shepherd’s Bush rapper Central Cee, aka Cench, tops the list with his punchy one-liners and melodic sampled beats which are hyping up the drill ...

1 in 4 ABBA Voyage bookers are flying in from overseas

ABBA Voyage set to bring thousands of fans from around the globe to London in 2022 The revolutionary new concert ABBA Voyage launching in Spring 2022 went on sale with extra dates this month for October through to December, taking ticket sales to more than 300,000 across nearly 200 ...

Van Gogh Alive welcomed over a quarter of a million fans this summer

The Van Gogh Alive exhibition arrived in London in June and welcomed more than 250,000 fans over its four-month residency at Kensington Gardens. Ticketmaster UK signed the exclusive ticketing partnership with Van Gogh Alive back in April 2021, and the event was a consistent a top ...