Media Hub


Do you need a Ticketmaster Boilerplate?

Ticketmaster is the world’s largest ticket marketplace and the global market leader in live event ticketing products and services. Through official partnerships with thousands of venues, artists, sports teams, festivals, performing arts centres and theatres, Ticketmaster processes 500 million tickets per year across 30+ different countries. Ticketmaster is a part of Live Nation Entertainment (NYSE: LYV).

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Who sets the ticket price?

The event organizer sets the ticket price.

How much money does Ticketmaster make from a ticket?

Ticketmaster doesn’t keep anything from the cost of a standard ticket, instead we take a proportion of the added fees to cover the cost of running our business. We use this revenue to provide fans with the very best experience when buying tickets and getting into the show.

What do booking fees cover?

These fees simply cover the cost of processing a booking from start to finish – the only revenue we generate – including:

Retail distribution (websites, call center and customer service)

Payment processing

Technology solutions (scanning you in at the venue)

Ticket fulfillment (printing, packing and distributing tickets)

Can you tell me how many tickets have been sold for an event?

No, please reach out to the event organizer directly.

I have an issue with my tickets, can the press office help?

The press team does not handle any ticketing enquiries, please reach out to your local customer service team who will be able to assist you.

Can Ticketmaster get me media access to an event?

No, please reach out to the event organizer directly.

Media Contacts

Asia Pacific


Latin America

North America

Press Releases

Ticketmaster and Live Nation sponsor the first ever Northern Music Awards

Tickets on sale at Nordoff and Robbins, the UK’s largest music therapy charity, have announced the launch of the Northern Music Awards, set to take place on Tuesday, April 23, 2024, at Manchester’s iconic Albert Hall. This marks the first music awards show ...

Ticketmaster takes on Everest challenge to support Cancer Research UK

In honour of World Cancer Day, Ticketmaster is stepping up its commitment to the cause. From February 5 to March 9, Ticketmaster teams around the world are taking on a virtual challenge, covering 2024 miles – the distance from our office in Bangkok to the top of Everest. Teams will be logging ...

Behind the Scenes: Celebrities on Stage 

In the ever-evolving landscape of entertainment, the influence of celebrities on audience preferences cannot be overstated. For those in the theatre industry, leveraging the star power of well-known personalities can be a game-changer. As the demand for immersive experiences continues to grow, ...

Behind the Scenes: The Power of Strategic Offers and Promotions

In the fourth article of Ticketmaster's Behind the Scenes series, we focus on the key to a successful theatre strategy for 2024 - exploring the world of offers and promotions. At a certain point in the life cycle of a production, a well-thought-out promotion can be the deciding factor between ...

Behind the Scenes: Elevating Theatre Engagement in the Social Media Age

In the third article of Ticketmaster's Behind the Scenes series, we focus on creating a successful theatre strategy for 2024 by exploring the world of social media.  In 2023, 78% of fans claim to source information about theatre productions through social media channels. Back in 2013, ...