Media Hub


Do you need a Ticketmaster Boilerplate?

Ticketmaster is the world’s largest ticket marketplace and the global market leader in live event ticketing products and services. Through official partnerships with thousands of venues, artists, sports teams, festivals, performing arts centres and theatres, Ticketmaster processes 500 million tickets per year across 30+ different countries. Ticketmaster is a part of Live Nation Entertainment (NYSE: LYV).

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Who sets the ticket price?

The event organizer sets the ticket price.

How much money does Ticketmaster make from a ticket?

Ticketmaster doesn’t keep anything from the cost of a standard ticket, instead we take a proportion of the added fees to cover the cost of running our business. We use this revenue to provide fans with the very best experience when buying tickets and getting into the show.

What do booking fees cover?

These fees simply cover the cost of processing a booking from start to finish – the only revenue we generate – including:

Retail distribution (websites, call center and customer service)

Payment processing

Technology solutions (scanning you in at the venue)

Ticket fulfillment (printing, packing and distributing tickets)

Can you tell me how many tickets have been sold for an event?

No, please reach out to the event organizer directly.

I have an issue with my tickets, can the press office help?

The press team does not handle any ticketing enquiries, please reach out to your local customer service team who will be able to assist you.

Can Ticketmaster get me media access to an event?

No, please reach out to the event organizer directly.

Media Contacts

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Press Releases

The Natural History Museum Ice Rink’s final season is a record breaker

The Natural History Museum (NHM) Ice Rink welcomed a record number of skaters to its last ever season at the iconic South Kensington site. Over 295,000 people took to the ice from October through to January to make the most of the festive season, filling up to 14 timeslots a day across the 12 ...

Ticketmaster reveal their ‘Breakthrough 2022’ list

Now that we’ve firmly returned to live, Ticketmaster have revealed their curated list of ten breakthrough artists set to make it big this year. Shepherd’s Bush rapper Central Cee, aka Cench, tops the list with his punchy one-liners and melodic sampled beats which are hyping up the drill ...

1 in 4 ABBA Voyage bookers are flying in from overseas

ABBA Voyage set to bring thousands of fans from around the globe to London in 2022 The revolutionary new concert ABBA Voyage launching in Spring 2022 went on sale with extra dates this month for October through to December, taking ticket sales to more than 300,000 across nearly 200 ...

Van Gogh Alive welcomed over a quarter of a million fans this summer

The Van Gogh Alive exhibition arrived in London in June and welcomed more than 250,000 fans over its four-month residency at Kensington Gardens. Ticketmaster UK signed the exclusive ticketing partnership with Van Gogh Alive back in April 2021, and the event was a consistent a top ...

Ticketmaster signs exclusive partnership with ABBA Voyage

Ticketmaster have announced an exclusive deal with ABBA Voyage, the revolutionary new concert announced by ABBA last week, that will see Agnetha, Björn, Benny and Anni-Frid performing digitally with a live 10-piece band, in a purpose-built arena in London from 27th May 2022.

Ticketmaster partners with the Heavy Music Awards 2021

Ticketmaster are proud to be partnering with the Heavy Music Awards for a fourth consecutive year aligning with the HMA’s special category, The H, which is awarded to an individual or organisation that has gone to exceptional lengths in the last year to make the rock and metal scene a more ...

Ticketmaster reaches £1m fundraising milestone for Cancer Research UK

As one of Cancer Research UK’s longest and most loyal partners, Ticketmaster has been a fundraising partner for the charity since 2015. The last six years have seen the team take on many fundraising challenges – from karaoke, to dancing, to boxing, to baking, to hitting the streets in blue ...

Ticketmaster partners exclusively with Van Gogh Alive

Ticketmaster UK has announced an exclusive ticketing partnership with Van Gogh Alive ‘the world’s most visited immersive, multi-sensory experience’, which exhibits the life and work of the legendary Dutch artist. Having already welcomed over seven million visitors in 65 cities around the ...

Ticketmaster launches global Ticketmaster Livestream service

Following the success of livestream campaigns including Niall Horan and Dua Lipa, our U.S Music and International Artist Services teams have come together to form a new Global Music Team and launch a Ticketmaster Livestream service worldwide. Ticketmaster’s streaming dedicated ticketing ...