Define the future of live with us
We believe innovative partnerships will shape the next generation of entertainment. Discover how our world-class solutions and local teams can work with you to maximise your box office potential.
Our solutions break records
With access to the best live entertainment tools in the industry, we’ll help you unlock your venue’s potential like never before.
OVG’s New Co-op Live Arena Leverages Ticketmaster Tools During Busy Opening Season
50+
Events on sale pre-venue opening
Our platforms helped to streamline day to day operations at the venue, cutting time spent on arena set up and pricing.
Bluey’s Big Play Exceeds Ticket Sales Goal for UK Theatre Tour
50K
Incremental tickets sold for UK theatres
Our collaboration with the producers and venues, combined with our marketing power, significantly boosted ticket sales in theatres that typically operate independently.
Record-breaking Summer
4 M
Scanned into events across the UK and Ireland in 2023.
Over 80% of all tickets scanned were SafeTix™ , Ticketmaster’s cutting-edge technology securely linking a fan’s digital ticket to their Ticketmaster account using an encrypted barcode that refreshes every few seconds.
Optimising reach through campaigns
3762%
Return on Investment
Using Ticketmaster’s integrated paid marketing solutions, music clients in 2023 achieved an average ROI of 3,762% for their campaigns.
TikTok & Ticketmaster Expand Global Partnership for Direct Ticket Sales
20+
Countries Utilising In-App Ticket Links
TikTok and Ticketmaster join forces in 20+ countries, enabling artists to sell tickets directly on the app.
How Eurovision Achieved Onsale Success
6.6s
Ticketmaster provided a secure and speedy experience to Eurovision fans in our Smart Queue, with thousands of bots blocked and fans able to purchase tickets after just 6.6 seconds.
global clients, local partners
We work in-person, up close and personal, with stages and stadiums of all shapes and sizes all over the world. Here’s what our clients have to say about the difference our scalable platform makes for them.
“Partnering with Ticketmaster has positively strengthened our relationships with promoters and our event organisers, and we’ve definitely increased the number of events that we’ve had at the arena.
We recently had the opportunity to present our venue to a room of Live Nation promoters, something we wouldn’t have got otherwise and that has increased our relationships there. 2024 is shaping up to be our busiest year yet, with our programming going from strength to strength.”
Dominic Stokes
General Manager – Utilita Arena Sheffield
“At the Warehouse Project it’s important that we work with a ticketing partner who understands the unique nature of our events, is aligned with our values and can adapt to our needs.
Our relationship with Ticketmaster has gone from strength to strength over the years, helping us to improve the fan experience through digital innovations, boosting the rise in demand for our events, supporting us in our ambitions and really being there for us at every step of the way.”
Sacha Lord – Managing Director, Warehouse Project
“We see the benefits, not just from the venue and security point of view, but from a fans perspective. SafeTix gives fans the confidence that the ticket they have is genuine, which will reduce fraudulent tickets on the night of shows. SafeTix, coupled with transfer, has helped speed up the ingress process, with all fans having their own ticket.
Communication to fans will be the key in the success of SafeTix. That is from both the venue and Ticketmaster working together to promote SafeTix to fans, helping them understand the benefits and how much work is done behind the scenes to protect the fan.”
Julie Carson
Head of Ticketing – Scottish Event Campus
“Following a competitive pitching process, Ticketmaster helped the BBC Eurovision team ensure a smooth and successful sales process for all of the Eurovision live events and continued to help us manage an exceptionally complicated ticket allocation structure. The Ticketmaster team were a pleasure to work with remaining professional and supportive throughout.”
Will Hutchinson,
Former Head of Commercial at BBC Eurovision
Results-driven insights
All of our best ideas start with you. We build solutions with your needs in mind to move the industry forward. Dive into our Insights to get a taste of what we’ve learned from working with you along the way.
New Insights & Event Day Knowledge with TM1 Events
Comedy is Britain’s new favourite date night
The SAY Award: Celebrating the Best of Scottish Music – An Interview with Robert Kilpatrick, CEO of SMIA
FAQs
What does working with us look like? Every client relationship is different, but we’ve collected answers to common questions to help you understand what that means for you before you get on a sales call.
What can I expect in terms of client support and response time from Ticketmaster?
At Ticketmaster you don’t have to wait – every client has a dedicated Client Support Specialist and access to around-the-clock support through our Support Community, which even has its very own AI-powered Chat-bot! In addition, we provide an array of self-service tools that offer the flexibility you need to control all aspects of your business from event build to event day.
What specific tools does Ticketmaster offer to maximise marketing opportunities for my event?
Tools, automations and services are all a part of Ticketmaster’s robust marketing engine. Our marketing application within TM1 let’s you place pixels across your event pages, find the right audiences within your database, launch marketing campaigns across Ticketmaster’s on platform ad-network and more – with even more features to come in 2024.
What types of clients does Ticketmaster support? Can Ticketmaster cater to businesses like mine?
Ticketmaster and its subsidiaries have solutions for every event that needs a ticket – regardless of size and/or genre. Our clients range from small grassroots venues, to historical performing arts theatres to global sports leagues and everything in between.
Is your system PCI compliant and P2PE certified?
Yes. We take compliance very seriously.
What technologies does Ticketmaster use to support my ticketing needs?
Through powerful core ticketing platforms, flexible SDKs, APIs and integrations with partners, we’re able to meet the unique needs of all event organisers.
Can I manage events efficiently using Ticketmaster’s self-service tools?
Absolutely! Using TM1 Events, you can create and launch an event in less than 8 minutes, while collaborating with other key stakeholders directly within the TM1 app.
Does Ticketmaster only ticket concerts and sports?
Ticketmaster supports all genres of business, all around the world! Our scale ensures we have best practices from family to arts, sports to concerts, and beyond. Ensuring we have the knowledge and insight to help you tailor your ticketing plans to the right type of fan, to maximise your events opportunity.
let’s take the next step together
We are the global leader in live entertainment, and we’re doing more than ever to help power your business. Discover why thousands of clients trust us as their ticketing partner.
- Industry-Leading Tools
- Dedication to Innovation
- The First Place Fans Look for Tickets
- Largest Database of Ticket Buyers
- Best-In-Class Fan Experience
- Dedicated Account Team of Industry Experts
