Press centrE


Who sets the ticket price?

Artists, promoters, sports leagues, or teams decide how they want to sell their tickets on Ticketmaster. That includes setting the face value prices, determining how many tickets to sell, and when to put them on sale.

How much money does Ticketmaster make from a ticket?

Ticketmaster doesn’t keep anything from the face value cost of a ticket. We take a portion of the fees added to the ticket. As a ticketing vendor selected by the venue, Ticketmaster’s portion covers the costs of the technology, people, and resources needed to provide a safe and secure ticket-buying experience. It also covers the equipment and support we provide venues with, helping them to manage their box office and seamlessly get everyone into the venue on event day.

What are service fees?

Service fees are an essential cost of putting on a show. The venue sets the service fee rate card and keeps most of the service fees, sharing a portion with Ticketmaster, sports teams, leagues, promoters, and other parties who have a hand in making live events happen.

Can you tell me how many tickets have been sold for an event?

For all inquiries on pricing and sales you must reach out to the event organizer directly.

Can Ticketmaster get me media access to an event?

All requests for access to an event must be placed with the the event organizer directly.

I have an issue with my tickets, can the press office help?

The press team does not handle ticketing inquiries, we have a team of dedicated fan support specialists who can be reached via chat, email or phone. Please visit our contact us page to get in touch with them.

Where can I access Ticketmaster brand assets?

Please send your request to [email protected]

Where can I find the Ticketmaster boilerplate?

Ticketmaster is the world’s largest ticket marketplace and the global market leader in live event ticketing products and services. Through official partnerships with thousands of venues, artists, sports teams, festivals, performing arts centers, and theaters, Ticketmaster processes 600 million tickets per year across 35+ different countries. Ticketmaster is a part of Live Nation Entertainment (NYSE: LYV).

Andy White, Freelance WordPress Developer London