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Press centre
Welcome to the Ticketmaster Press Centre. Here you’ll find contact details for our Communications team, Ticketing Truths – our guide to how ticketing works – as well as our boilerplate, FAQs and brand assets.
Press centrE
Media Contacts
Choose your region to connect with our team of press contacts to help with any media inquiries.
FAQ
Find answers to commonly asked questions like, “Where can I find a Ticketmaster boilerplate?”
How ticketing really works
Ticketing Truths answers the questions fans ask most.
PRESS KIT
Logos
Partners, media and third parties should use the Ticketmaster logo with the registered trademark.
Our logos should always be surrounded by generous space with the minimum clearance area being equal to the height of the ‘t’ in the wordmark.
- Don’t distort or redraw logos when applying them to communications.
- Don’t use gradients or change the logo to non-brand colours. Never shorten or recreate the logo with any other typefaces. Only use the approved logo files.
Colours
Neptune blue is our primary colour, and it’s also our brand colour. We use it for all our main CTA buttons and across our brand assets. Cosmos and Spotlight are primarily used for backgrounds and text.
Neptune Blue
#024DDF
R2 G77 B223
C99 M76 Y0 K0
Cosmos Black
#121212
Spotlight White
#FFFFFF
Media contacts
Let’s make a connection. Select a region below to email your local press contact for any media inquiries. We’re here to help.
FAQs
Where can I access Ticketmaster brand assets?
For official logo assets, usage guidance and brand colours, see our Press Kit. If you can’t find what you need, please email [email protected].
Where can I find the Ticketmaster boilerplate?
Ticketmaster is the world’s largest ticket marketplace and the global market leader in live event ticketing products and services. Through official partnerships with thousands of venues, artists, sports teams, festivals, performing arts centers, and theaters, Ticketmaster processes 600 million tickets per year across 35+ different countries. Ticketmaster is a part of Live Nation Entertainment (NYSE: LYV).
Can Ticketmaster get me media access to an event?
All requests for access to an event must be placed with the the event organizer directly.
I have a problem with my tickets, can the press office help?
The press team does not handle ticketing inquiries, we have a team of dedicated fan support specialists who can be reached via chat, email or phone. Please visit our contact us page to get in touch with them.
Where can I find Ticketmaster’s answers on pricing, fees and resale?
We explain how ticketing works – including pricing, fees, resale and onsales here.