Client Tools That Boost Workflow
From setup to showtime, Ticketmaster’s ticketing platform helps venues, teams, and promoters collaborate, customise, and optimise every live event with an all-in-one solution trusted by the world’s leading live event organisations.
Key Features
- Effortless Venue Configurations
- Custom Offer & Pre-Sale Configurations
- Smart Inventory Management
- In-App Collaboration
- Revenue Optimisation Tools
- Proven Time Savings at Scale
Built to support all event types from single-venue operations to large-scale tours and high-demand onsales, Ticketmaster’s enterprise ticketing platform gives you the control, visibility, and reliability required to power live events of any size.
Faster Event
Builds
Create and publish events in minutes using intuitive event-building tools and reusable templates. Custom floor plans, pricing structures, and ticket types can be saved and reused across future events, helping reduce setup time, minimise errors, and accelerate event launches across complex calendars.
Smarter Event Management
Distribute and manage inventory across price levels with precision. Track revenue impact in real-time, visualise demand, and make data-informed pricing decisions using innovative seat-selection and allocation tools designed for complex venues and high-volume onsales.
Collaborative
Workflows
Bring promoters, agents, box office teams, and stakeholders into a single, shared workspace. Review event setups, suggest updates, and collaborate in real time with built-in permissions, version control, and audit visibility—eliminating the risk of broken communication and emails.
Build & Scale Events
TM1 Events makes event creation fast, flexible, and repeatable — empowering venues, teams, and promoters to scale confidently while focusing on delivering exceptional live experiences.
Custom Floor Plans
Design and adjust venue layouts quickly with intuitive drag-and-drop tools and inline editors built for all event types. Easily configure floor plans, pricing levels, ticket types, and holds while accounting for venue-specific requirements, accessibility needs, and sightline considerations.
Templates That Work for You
Save event configurations—including floor plans, pricing strategies, ticket types and offer structures—as reusable templates. Reduce manual errors, simplify staff training, accessibility needs and scale event management efficiently across tours, seasons, festivals, and multi-venue portfolios.
Expand Inventory with Ease
Create, distribute, and reclassify inventory across price levels using visual seat-selection tools. Instantly see how inventory changes impact availability and potential revenue, helping you optimise strategy as demand evolves.
New Multi-Event Tools in TM1 Streamline Event Management
Manage Events with Greater Speed and Accuracy. Managing multiple events is now easier than ever. With tours, festivals, and recurring shows growing in scale, Ticketmaster has introduced new group and multi-event tools in TM1 to give you greater
Smarter Event Management
As demand shifts, your inventory strategy needs to move just as fast. Ticketmaster’s platform delivers real-time visibility and control, helping venues, teams, and promoters optimise pricing, offers, and availability without slowing down sales or disrupting active onsales.
Utilita Arena Sheffield is first UK venue to launch premium portal with Ticketmaster
Archtics is a ticketing portal owned by Ticketmaster that delivers a hyper-personalised experience to fans, specialising in premium, membership and annual subscription models. In a UK first, the portal is empowering suite holders and Superstar
Collaborate in Real Time
No more endless email threads. Invite team members and stakeholders directly into the seat map to collaborate live, making it easy to review event setups, and make adjustments in a shared workspace. Streamlined workflows help teams move faster, reduce errors, and simplify operations — so you can focus on delivering exceptional live experiences for your fans.
- Invite Multiple Stakeholders
- Live Chat
- Make Changes on the Fly
- Instantly Update
We love working with Ticketmaster – from the account management, to the marketing, to the tech – it’s a very hands-on approach and they genuinely care about our success”
Mouch
Founder at Big Belly Comedy Club
80%
Time Reduced on Scaling
10 Min
Time it Takes to Publish An Event
Results-driven insights
All of our best ideas start with you. We build solutions with your needs in mind to move the industry forward. Dive into our insights to hear more about what we’ve learned from working with you along the way.
Discover more solutions
Sell More Tickets
Fan-first technology and unmatched reach—built to meet demand, convert fans, and deliver measurable results for live events of every size.
Expert Partnerships
Ticketmaster partners with clients as an extension of their teams — combining expertise, technology, and reach to support long-term success.
Event Day Made Easy
Scan tickets seamlessly, monitor ingress in real-time, and connect fan insights from purchase through entry —all with Ticketmaster’s Event Day solutions, built for speed, security and scale.
