Stagger fan entry to your event

Applies to Ticketmaster, TicketWeb and Universe platforms.

Stagger fan entry to your event

With social distancing regulations, it’s important to control the flow of people into your event.

Allocating a time slot to fans to enter an event may help avoid unnecessary queuing, reduce queue times and allow fans to enjoy their pre-event experience.

On Ticketmaster

Time slots are viewable on available tickets on the event page, and once the fan purchases their ticket, they can check their time slot in their Ticketmaster Account and on the ticket itself.

On TicketWeb and Universe

When you’re creating your event on these self service platforms, you can add a designated arrival time slot to tickets.

By evenly allocating arrival time slots on tickets you can help stagger entry to your event and ease queuing.