Inform and reassure fans at every step

Applies to Ticketmaster, TicketWeb and Universe platforms.

Inform and reassure fans at every step

It’s more important than ever to communicate event and venue information to attendees every step of the way.

Inform fans of details, precautions and rules when they purchase a ticket and in the lead up to the event to remind and reassure.

Maximise your event page

Ticket listings, info sections, T&Cs…whether your selling on Ticketmaster, TicketWeb or Universe there are planety of opportunities to add messaging about your venue and your event.

Make the most of emails to your attendees

Whatever Ticketmaster platform you use, you can send informational email to your attendees. All templates have space to remind your fans of the procedures you have in place.

Add information to the ticket

You can also include safety information on digital and e-tickets across our ticketing platforms to remind fans right up to their arrival at the event.

Help us spread the word for you

Perhaps you have a nice image or video containing event information that we can share to followers, or some information we can add to our site.

Whatever happens do keep your Marketing Manager in the loop and they will help spread the word.