SAY Award: Final call for album submissions

Just 2 more days left to submit an album that you'd like to see in the running for The Scottish Album of the Year (SAY) Award 2020. How is the SAY Award chosen? Once all eligible albums have been...

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Contact Centre Stars!

Contact Centre Stars!

The award recognises both the tremendous achievements Lisa has made in driving our contact centre performance in the UK and also in acting as the senior lead in championing the customer, right across our business. Working with a diverse team and across multiple...

(RED) Nation

(RED) Nation

World AIDS Day, which falls on December 1 each year, is dedicated to raising awareness of HIV/AIDS around the globe. This year, Ticketmaster and Live Nation supported these efforts in a big way. All of our venues and offices around the world went (RED) in support of...

Data – An archetypal 21st century issue!

Data – An archetypal 21st century issue!

Approximately 3 years ago we embarked on an extensive review of our CRM procedures as we knew we could sell more tickets by using data analysis alongside our extensive industry knowledge. In late 2012 we built tmAnalytics, a suite of customer intelligence tools...