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The co-headline tours shaping rock music in 2015

The co-headline tours shaping rock music in 2015

Tag-team tours are the trend in rock music right now, with bands like You Me At Six and All Time Low teaming up for some of their biggest shows to date. Thankfully, there’s no such thing as a third wheel here. We round up the co-headline tours we can’t wait to in...

Contact Centre Stars!

Contact Centre Stars!

The award recognises both the tremendous achievements Lisa has made in driving our contact centre performance in the UK and also in acting as the senior lead in championing the customer, right across our business. Working with a diverse team and across multiple...

Data – An archetypal 21st century issue!

Data – An archetypal 21st century issue!

Approximately 3 years ago we embarked on an extensive review of our CRM procedures as we knew we could sell more tickets by using data analysis alongside our extensive industry knowledge. In late 2012 we built tmAnalytics, a suite of customer intelligence tools...