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Case study: Beasts of London at the Museum of London

Case study: Beasts of London at the Museum of London

Last year Ticketmaster partnered with the Museum of London to sell for their Beasts of London exhibition. The immersive experience featured digital installations using video projection mapping, plus theatrical sets and audio-visual presentations to show the role...

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Miss Saigon turns up the West End heat until September

Miss Saigon turns up the West End heat until September

Miss Saigon has extended its West End run at the Prince Edward Theatre until 26 September. Hurrah. The Cameron Mackintosh production has been making audiences simultaneously dance in their seats and go a little red-faced since it landed in the theatre last May, but...

Review: Queen + Adam Lambert, The O2, London

Review: Queen + Adam Lambert, The O2, London

As Queen and Adam Lambert’s arena tour rolled into London this week, we sent our very own Rebecca Lott along to get her fix of iconic rock anthems. Here’s what she thought… The spectacle… “I was really impressed with the show. As a massive Queen fan I was a bit...

The co-headline tours shaping rock music in 2015

The co-headline tours shaping rock music in 2015

Tag-team tours are the trend in rock music right now, with bands like You Me At Six and All Time Low teaming up for some of their biggest shows to date. Thankfully, there’s no such thing as a third wheel here. We round up the co-headline tours we can’t wait to in...

Contact Centre Stars!

Contact Centre Stars!

The award recognises both the tremendous achievements Lisa has made in driving our contact centre performance in the UK and also in acting as the senior lead in championing the customer, right across our business. Working with a diverse team and across multiple...

Data – An archetypal 21st century issue!

Data – An archetypal 21st century issue!

Approximately 3 years ago we embarked on an extensive review of our CRM procedures as we knew we could sell more tickets by using data analysis alongside our extensive industry knowledge. In late 2012 we built tmAnalytics, a suite of customer intelligence tools...