Accessible tickets for First Direct Arena are now available to purchase online. The venue wanted solution that would greatly improve the options available to deaf and disabled customers, and worked with Ticketmaster to make accessible tickets available through their website.
There are options to buy tickets for wheelchair users, visual impairments, hearing impairments or ambulant disabled visitors.
“We have been working on this behind the scenes for some time as we know how important it is to give equal access to tickets to all of our customers. As proud members of the Attitude is Everything Charter of Best Practice we are committed to constantly review and improve our services and we see this as a big step forward in that regard”.
Jen Mitchell, General Manager, First Direct Arena
“It is with great pride that we launch our online accessible ticketing solution with our friends at the first direct arena. We are both deeply committed to providing equal access to live entertainment and enabling fans to purchase accessible ticket online is a big part of delivering that.”
Andrew Parsons, Managing Director of Ticketmaster UK,
“We welcome this development at Leeds’ first direct arena bringing the convenience of online booking to Deaf and disabled fans wishing to book access along with their tickets for the first time at the venue. We know that this is what many customers want in order to have an equal set of booking options. At the same time, we applaud the retention of free telephone and in-person booking options alongside the new online method, ensuring that whatever the preferred method of booking, Deaf and disabled people can book their access requirements with confidence.”
Jacob Adams, Head of Research and Campaigns for Attitude is Everything
Events including Pussycat Dolls, Stormzy, Craig David, Deep Purple, Rick Astley, Jools Holland, Dua Lipa and The Black Crowes and Genesis all have accessible tickets available online for First Direct Arena via the Ticketmaster website.
For more information on online accessible tickets through Ticketmaster, click here.
