The International Product Support Team at Ticketmaster have been awarded Best Service Desk at the IT Service & Support Awards 2020.

The annual award ceremony run by the Service Desk Institute was streamed online this year, with guest speakers and live award winner announcements.

Ticketmaster Product Support International provides a professional, timely support service, taking ownership of issues and requests with a customer-focused approach, making the best use of the teams full knowledge experience to deliver useful, friendly support to all our customers.

The win is testament to the hard work that the team puts in week after week, sometimes under immense pressure.  Their ability to consistently deliver award winning work is second to none.

Nick Sorrell – Sport Application Support Manager